This Privacy Policy explains how SH Energy (also referred to as SunHong Energy, “we,” “us,” or “our”) handles information through sunhongenergy.com, our business communications, and the SH Energy Ads Automation Meta application.
1. Information we collect
- Information you provide: name, business contact details, company, market, project requirements, quotation requests, and messages you send to us.
- Website and device information: IP address, browser and device type, referring page, pages visited, and basic security or diagnostic logs. Cookies or similar technologies may be used where enabled.
- Meta business data: when an authorized administrator uses SH Energy Ads Automation, the app may process Meta access tokens, business and advertising asset identifiers, Page identifiers, campaign configuration, and advertising performance data needed to manage company-authorized assets.
2. How we use information
We use information to answer inquiries, prepare B2B quotations, communicate about products and projects, operate and secure our website, manage authorized advertising assets, measure performance, improve our services, prevent misuse, and meet legal or regulatory obligations.
3. Legal bases and consent
Depending on your location, we process information with your consent, to take steps at your request before entering a contract, to perform a contract, to comply with law, or for legitimate business interests such as security, customer support, and service improvement.
4. Sharing and service providers
We may share information with service providers that support hosting, communications, analytics, security, and advertising operations, including Meta and our website hosting provider. We may also disclose information when legally required, to protect rights and safety, or in connection with a business reorganization. We do not sell personal information.
5. International transfers
SH Energy works with customers and service providers internationally. Information may therefore be processed outside your country. Where required, we use appropriate contractual or legal safeguards.
6. Retention and security
We retain information only as long as reasonably necessary for the purposes described above, contractual records, security, dispute resolution, and legal obligations. We apply reasonable organizational and technical safeguards, but no online system is completely secure.
7. Your choices and rights
Subject to applicable law, you may ask to access, correct, delete, restrict, or object to our processing of your personal information, or withdraw consent. You may also manage Meta permissions in your Meta account. For app-related deletion, see our Data Deletion Instructions.
8. Third-party services and links
Our website may link to Meta, WhatsApp, and other third-party services. Their privacy practices are governed by their own policies. This policy does not control information processed independently by those services.
9. Children
Our website and business services are intended for business users and are not directed to children. We do not knowingly collect personal information from children.
10. Changes to this policy
We may update this policy to reflect changes in our services or legal requirements. The date at the top shows the latest revision.
11. Contact us
For privacy questions or requests, email jimmy@sunhongenergy.com. Please describe your request and the service or interaction concerned.