These Terms of Service govern your use of the SH Energy (SunHong Energy) website and online services. By using this website, you agree to these terms. If you do not agree, please stop using the website.
1. Business information, not a binding offer
Website content is provided for general business information and product discovery. It is not a binding offer, engineering design, guarantee, or professional advice. Product availability, specifications, certifications, pricing, delivery schedules, warranties, and suitability vary by model, configuration, destination, and project.
2. Inquiries, quotations, and orders
Submitting an inquiry does not create a purchase contract. A transaction becomes binding only under the written commercial documents accepted by the parties. Those documents control if they conflict with this website or these general terms.
3. Authorized use
You may use this website for lawful business purposes. You must not interfere with security or operation, attempt unauthorized access, introduce malicious code, scrape the site in a manner that harms service availability, impersonate another person, or use content for unlawful or misleading activity.
4. Intellectual property
The website design, text, graphics, logos, photographs, product materials, and other content are owned by or licensed to SH Energy and are protected by applicable intellectual-property laws. You may view and download reasonable copies for internal evaluation, but may not republish, sell, or create misleading derivative use without written permission.
5. Third-party services
The website may link to WhatsApp, Meta, hosting providers, and other third parties. We do not control their services and are not responsible for their independent content, availability, or policies.
6. Disclaimers
We aim to keep website content accurate and available, but the site is provided on an “as available” basis. To the extent permitted by law, we disclaim implied warranties relating to website availability, uninterrupted operation, and error-free content. Nothing here excludes rights that cannot legally be excluded.
7. Limitation of liability
To the extent permitted by applicable law, SH Energy will not be liable for indirect, incidental, special, consequential, or lost-profit damages arising solely from use of, or inability to use, this website. Liability relating to a product order is governed by the specific written agreement for that order.
8. Privacy
Our handling of personal information is described in our Privacy Policy. Instructions for app-related deletion requests appear on our Data Deletion page.
9. Changes and governing terms
We may update these terms when services or legal requirements change. For purchases and projects, the governing law and dispute process stated in the parties’ written agreement applies. Where no such agreement exists, applicable law and the jurisdiction of a competent authority will apply.
10. Contact
Questions about these terms may be sent to jimmy@sunhongenergy.com.