China-side product sourcing and after-sales coordination for overseas installers and distributors. Two doors, one desk, one outcome: a workable path to a quotation.
We are not a repair company. We are the China-side coordination desk that classifies the problem, looks for the right parts and documents, and decides with you whether repair, support or replacement is the economical path.
Send the model and fault code. We help classify whether it looks like a config, component or firmware issue before you escalate.
We search for the correct part number, PCB or module — and only pass on options with matching evidence, not guesses.
We help you prepare the file set and follow up with the China-side supplier on warranty and RMA documentation.
When repair is not economical or the correct part is unavailable, we assess replacement options based on the system information you provide.
Three product lines, each matched to load, phase, destination and documentation — before any price is discussed.
Scene · verifiedAll-in-one residential storage in approximately 5 / 10 / 16 kWh tiers with built-in inverter. Configured to the home's load, runtime and local documentation — not sold as a single universal box.
View SH-Home →
Installation · verifiedHybrid inverter options matched to the battery, phase type and project requirements. Exact ratings, enclosure protection and compatibility are confirmed against the selected model before quotation.
View SH-Inverter →
Project conceptModular stacked storage and C&I cabinets built around the project's duty cycle, cooling requirement and destination rules. Documents and configuration are project-matched before quotation.
View SH-Stack → About SH-CI →Whether you start with a product requirement or an issue, the path converges into one verification and quotation flow.
Product spec + destination, or model + nameplate + fault code.
Model matching, document check and resource coordination on the China side.
Options, evidence and clear responsibility boundaries — no silent assumptions.
Quote, Incoterm and the concrete next step for your project or case.
An after-sales case may lead to coordination, parts, RMA support — or replacement equipment and new procurement. Whatever it becomes, it is documented before anything moves.
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